Frequently Asked Questions

How are my targets calculated?

Your personal targets have been calculated using analysis of your 2010 trading history with Drain Center.

How can I find out how I’m doing against my target?

If you provide an e-mail address you can request to receive monthly updates.

What products are counted against my target?

All purchases with Drain Center are included. However returned goods will be deducted.

Does my total spend in Wolseley count against my target?

No, only purchases made in Drain Center.

Why do my invoices not match my Drain Center spend?

Wolseley account invoices include all transactions within Wolseley, but the promotion is analysed on Drain center Spend only.

Who do I contact if I have an enquiry?

Contact draincentermarketing@wolseley.co.uk

When do I know if I’ve achieved my target?

Customers that achieve a target will be informed within 90 days after the promotion finishing.